Designed for those participants wishing to improve their administrative skills and to enhance their personal goals in Business Administratio

At the end of the course participants will be able to identify the skills required by an executive assistant. Participants will learn how to improve their skills in the required areas and how to deal with difficult situations and persons. Participants will learn the techniques required to meet the needs of their managers efficiently and effectively.

Course Outline:

• Role and Key functions and attributes of a Business Administrator
• Communication Skills
• Self Management Skills
• Team Dynamics
• Other Workplace Skills
• Information Systems Management
• Public Relations and customer relations
• Professional Development and Self Assessment