The course is designed for those new to purchasing or for veteran professionals looking for a refresher course to reinforce existing skills.

It will also be of interest to persons who have to interact with the purchasing department as part of the purchasing process in an organization. Participants will learn:

• Basics needed to handle purchasing effectively
• Updated concepts for cost and time effective purchasing
• Purchasing's role in the organization and methods of maximizing value

Module 1:
The Evolution and Importance of Purchasing

• Is Purchasing a clerical function?
• Growing importance of Purchasing to the Organisation
• Organisational responsibilities of Purchasing
• The changing role of the Buyer

Module 2:
Purchasing Objectives and Strategies

• The Five Rights
• Developing a Purchasing Mission
• Setting Specific Objectives
• Balancing between conflicting Organisation Objectives
• Purchasing strategies

Module 3:
Purchasing Policies and Procedures

• Procurement Policies
• The Purchasing Cycle
• Purchasing Procedures

Module 4:
Supplier Selection and Performance Management Techniques

• Finding Sources of Supply
• Selecting the best suppliers
• Improving Supplier Relationships
• Supplier Evaluation and Certification

Module 5:
Specialised Purchasing Tools

• Blanket Orders, Systems Contracts, Consignment Purchasing
• Value Analysis
• Credit Card / Procurement Card Purchasing

Module 6:
Effective Negotiations

• Introductions to the Negotiating Process
• Preparing and Planning
• The Communication Process
• Negotiation Techniques
• Negotiating with other Departments

Module 7:
Legal Framework of Supply Management

• Law of Agency
• Contract Law
• Types of Contracts
• When to use Contracts

Module 8:
International Purchasing

• Managing Freight
• Customs Duties and Procedures

Module 9:
Ethics in Purchasing

• Ethical Frame for Purchasing
• Gifts and Entertainment
• Conflicts of Interest
• Environmental Considerations

Module 10:
Performance Management and Professional Development for the Buyer