Develop and naturally adapt the same qualities, characteristics, and thinking habits of the highest-level salespeople; and, begin to get the same sales results. This course is designed for executives, managers, sales supervisors, sales representatives, trainers and those who want to acquire or improve their selling skills. Participants will review strategies to gain confidence and develop their skills to address an audience successfully. In addition, they will learn how to prepare, structure and deliver great sales presentations. The approach is unique in that participants will learn to develop content in presentations that is more persuasive and compelling in getting the customer to make a purchase. This course is not about the style of presentation and can be used to add effectiveness to existing skills. Participants will learn:
- The Mental Laws applied to Sales Success
- How to Overcome the Major Obstacles to Sales Success
- The Essential Traits of High-Performing Salespeople
- Building Rapport and Trust
- Using Vocals - Pace and Volume, to engage a Customer
- The best presentation style for your speaking opportunity
Course Outline
Module 1:
The Selling Environment
- Fundamentals
- Market Segmentation and Sales
- Product Life Cycles and Sales Strategy
- Saying who you are
Module 2:
Customer Creation
Module 3:
Achieving the Sales Objective
Module 4:
The Role of the Sales Force
- The Importance of the Sales Force
- Maximizing Sales Efficiency
Module 5:
Behavioural Aspects of Selling
- Behaviour and its role in the selling process
Module 6:
Understanding the Buyer
- The Buying-Selling Interface
- Managing the Buyer-Seller Interface
Module 7:
The Need for Product Knowledge
- Understanding the Sales Proposition
- Sensible use of Knowledge
Module 8:
The Sales Meeting
- How to ensure that things go smoothly
- Matters arising from the sales meeting
Module 9:
Customers and Communications
- Understanding customers
- Motivating customers
- The total communication need
- Planned communications
Module 10:
Building Rapport
Module 11:
Customer Relationship Skills Can Build Your Success
Module 12:
Oral and Face-to-Face Communication
Module 13:
Assessing Your Skills
Module 14:
Planning Your Presentation
Module 15:
Slides and Other Visual Aids
Module 16:
New Technology for Presentations
Module 17:
Preparing Your Presentation
Module 18:
Putting it all Together
Module 19:
Closing
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