Effective Business Writing for Professionals

Effective Business Writing for Professionals focuses on developing your business writing skills.  The objectives of business communication are to inquire, inform and persuade.  On completion of this course participants will learn creative and effective ways of doing all three professionally.  Participants will learn how to construct effective and informative business writing that is clear, concise and logical.  This course will show you that effective business writing is easier and more pleasurable than you thought it to be. You are what you write.  This course will allow you to reflect a professional business attitude.  Participants will be able to improve their writing image to reflect a person who is organized, a creative thinker, a planner with clear thoughts and solutions.

Programme Content

Session 1         The Basics of Communication

• Language - how it works
• Grammar and usage - sentences, phrases and clauses
• Using and developing cohesive paragraphs
• 5 ways to develop a paragraph
• Transitional elements

Session 2         Planning Business Communication

• The three step writing process
• Planning, writing and completing
• Defining and testing your purpose
• Importance of analysing your audience and developing an audience profile, investigating and adapting
• Factors to consider when choosing the most appropriate channel for your message

Session 3         Part one

• Introduction to Effective Communication
• Structuring & Designing Documents
• Audience Profile

Session 4         Part two

• Memoranda
• Instructional Memos
• Minutes

Session 5         Ensuring Quality in your Business Communication - Part one

• Reports
• Accident/Incident Reports
• Status Reports (Weekly/Monthly)
• Memo Reports

Session 6         Ensuring Quality in your Business Communication - Part two

• Writing Routine Letters
• Letters of Complaint
• Letters of Collection
• Sales Letters
• Proposals

Session 7         Writing Business Communications

• Writing effective Emails
• Policies and Procedures
• Manuals

Session 8         Writing and Completing Different Types of Messages

• Writing tips to improve the readability of your message
• Proof Reading
• Editing for clarity and Conciseness
• Tips for making your message more concise

Registration Information

• Registration for all Corporate Training courses can be done at the Champs Fleurs, Port-of-Spain, Trincity or San Fernando Campus.
• Payment of fees can be made by linx, credit card or cheque. SBCS is now CASH FREE!
• An administration fee of $100.00 is payable on all registrations.
• A late fee of $20 will apply on registrations within 1 week of commencement of class.
• A Certificate of participation is awarded to each participant upon satisfying 80% attendance of classes and/or any exam or course-work assigned by lecturer.
• Please note that all information is subject to change.  It is advisable to confirm all information before registration.

Schedule