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This course consists of eight modules of three hours each. The programme aims at equipping the participant with the competence to express himself orally in a range of interacting scenarios in soliciting and transacting of business with a Spanish-speaking colleague.
Prerequisites:
Functional Spanish for Beginners or Advanced Level Spanish done within the last 5 years. Session 1: Personal & Professional Profile
- Introducing oneself in a professional setting
- Utilizing appropriate forms of address, focusing on Formal address - "usted".
- Professional titles, CEO etc.
Session 2: Providing the Profile of a Company
- Describing a company/ organisation- size, workforce, subsidiaries, location, production capability etc.
- Identifying goods and services provided
Session 3: Presenting an Economic Profile of one's Country
- Providing information about geographic factors, workforce, education/ skill levels, brief economic history etc.
- Identifying sectors of the economy
- Giving relevant details such as pertinent rules and regulations of the government, import/ export trends etc.
Session 4: Conducting Telephone Conversations
- Understanding cultural norms relating to telephone usage in different Latin American countries
- Receiving and making local and long-distance calls
- Communicating with the long distance operator
Session 5: Conducting a Business Transaction
- Requesting information, asking and answering questions etc.
- Expressing details regarding monetary transactions, payment details, currencies etc.
- Making purchases, placing orders, discussing shipping details, warranties, duties etc.
Session 6: Making a Presentation
- Requesting equipment and facilities used in a presentation
- Describing a product or a service in detail
- Providing contact information
Session 7: Attending a Business Meeting
- Presenting a proposal
- Summarizing information and making recommendations
- Formulating a plan of action within a time frame
Session 8: Attending an Interview
- Describing one's education history
- Describing and requesting training opportunities
- Discussing responsibilities and remuneration
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