Seminars
A Practical Introduction to Social Media
Social Networking has become a strategic tool used by marketers and other business professionals for organisational success. It plays an important part in the way we communicate today. This one-day seminar will give you further insight into the importance, benefits and dangers of Social Media in today’s dynamic environment. You will learn how to use Social Networking sites and the technologies surrounding it.More
A Practical Introduction to Maintaining Your PC
This one-day seminar will help you to understand how computers function by showing you easy and practical ways to maintain your own PC. You will learn how to prevent your PC from slowing down, attracting viruses and other malicious software, or even prevent malfunction.At the end of this seminar you will also be able to identify all the components of a PC and their functions.More
Train the Trainer with Emotional Intelligence - A Practical Approach to Teaching and Learning
This course offers participants an understanding of the key philosophy of learning including learning styles and principles. The components of emotional intelligence as opposed to cognitive intelligence (intellect) would be discussed, as well as the many benefits of incorporating these concepts into lecture sessions. Methods of training, developing training modules and learning aids would also be discussed. At the end of this programme participants would be capable of successfully developing, executing and evaluating a training workshop. More
Writing a Technical Report
Technical reports are often read by a diverse audience who, quite often, are not at the same level in terms of technical expertise and knowledge of the terminologies as the writer. It is often difficult for the technical expert to dilute the content to adapt to the audience and create a report that is easy to read. No matter how brilliant an idea, if it is not conveyed clearly its value is lost. This course treats with the knowledge and skills needed to by technical subject matter experts in getting their message across to non-technical readers. It focuses the technical...More
How to Conduct a Productive Meeting
Meetings carry a cost to the organization not only in terms of direct manpower but also intangible ones such as redirected employee focus. A meeting is a key business tool if done properly. However, meetings suffer from breakdowns, late or absent attendees, last forever without any clear direction etc. More
Fundamentals of Process Mapping and Business Re-engineering for Professionals and Business Owners
A simple yet powerful approach to improving or transforming any business is process mapping. Process Mapping is key to improving quality, cycle time, productivity and in reducing wastage, accidents, duplication and inefficiencies. More
Professional Negotiation Tips and Techniques
Negotiation is a modern business art form that uses the mind and the heart to create results where legal and formal processes are limited. Many business gurus view it a must have competency. It is also a fundamental tool. Negotiation is not only for million dollar deals and boardrooms. On a daily basis we negotiate schedules, prices, venues, roles, responsibilities and even meal preferences. We negotiate with contractors and suppliers, we negotiate salaries and work conditions and we negotiate with financial institutions Benefits and Objectives Improve bottom line and personal effectiveness Identify negotiation styles Use practical negotiation tactics...More
Understanding Project Management
Explore a time proven methodology that can immediately add value to business results. Many of our endeavors, even private ones, are projects. Such projects can benefit from prudent application of project management tools and techniques. Discover what it takes to ensure success in managing a project to deliver within time, scope, cost, quality and HSE. This course explores the nine knowledge areas in alignment to the PMBOK®, Guide published by the Project Management Institute, including risk, scheduling, estimating, budgeting, procurement, scope, stakeholder analysis, communications, quality, ethics and managing people and associated issues on projects. Participants will be exposed to some...More
How to Manage Logistics in Business and Projects
Project and operational plans, no matter how well done, remain plans unless effectively transformed into action and results. One key methodology is that of logistics. The day to day execution of these plans requires the skillful coordination of manpower, equipment, technology, tools, facilities, events, procurement, inventory, security, finance, knowledge, transportation, and power and innovation inter-alia. One gap in logistics can be quite costly and can result in erosion of company reputation. Participants will explore the techniques and tools that will allow detailed and meticulous execution of work on projects, operations and events. Projects and operations of all types including disaster...More
Bid Evaluation Essentials Part 1 - Seminar
Provide participants with a knowledge of the principles and techniques involved in bid evaluations across industriesMore
Bid Evaluation Essentials Part 2 - Seminar
Develop ability to evaluate bids across industries using innovative techniques with an ability to integrate the current issues involved in bid evaluation in the Caribbean and those of the international lending agencies.More
A Practical Approach To Designing Efficient Organizational Structures - Maximizing Productivity and Control
By the End of this seminar, participants will be able to:• Define delegation• Identify why delegation is necessary & how it can create successful deliverables• Identify criteria for fair & effective delegation• Recognise common delegation pitfalls and how to avoid them• Demonstrate knowledge of delegation skills & techniquesPrior Knowledge SessionParticipants share their attitudes towards and perception of Delegation which lead into the discussion on Delegation.More
Effective Time Management for Business Professionals - Seminar
This course offers participants an understanding of the key factors of their personality and how these impact the way they use time. It also offers insight into the psychology behind the wastage of time, identifying the perpetrators (the key time wasters). At the end of this session participants would be able to formulate time management action plans and set and adhere to goals. They would also have the ability to create and effectively utilize a prioritized ‘To Do’ list.More
Contract Management for Business & Technical Professionals - Seminar
Participants will learn how to manage risks and improve performance of suppliers and clients through the development of appropriate contractual agreements and the effective administration of contracts. More
High Performance Teams Workshop - Seminar
This course aims to raise an awareness of the need for team work as a key component of business survival and success. In addition, the programme strives to enhance the working relationship among the participants who attend this workshop.By the end of the programme, participants will be able to:• Understand the key factors of their personality• Understand the key facets of the personalities of their colleagues and how strengths and weaknesses of each team member complement each other• Define team and understand how critical it is to the attainment of organsiational deliverables• Discuss the stages involved in the development of...More
Global Supply Chain Management for Importers/Exporters (Doing Business with China, India and Latin America)
Supply chain management seeks to enhance competitive performance by closely integrating the internal functions within a company and effectively linking them with the operations of its suppliers. Business owners, business managers, procurement and marketing personnel, and individuals influential in the strategic direction of their respective organizations can use supply chain management to attain sustainable competitiveness. At the end of the course, participants should: Develop an understanding of the opportunities and challenges of operating in the international supply market. Have a working knowledge of the principles and practices of the international supply chain to improve their day to day operational performance...More
Building Leadership and Coaching Skills for Supervisors and Managers- Seminar
By the end of the programme, participants will be able to:• Identify the four functions of management• Recognise the authority, accountability and responsibility involved in management• Identify the critical skills all Managers need and key concepts involved in the Management of Human Resources and Human Capital• Comprehend the coaching concept, and the knowledge, skills and abilities required to effect successful coachingMore
Essential Business Operations Training for Administrative Professionals
At the end of the course participants will be able to identify the skills required by an executive assistant. Participants will learn how to improve their skills in the required areas and how to deal with difficult situations and persons. Participants will learn the techniques required to meet the needs of their managers efficiently and effectively.More
Event Management for Business Professionals - Seminar
This course is a practical one, geared towards teaching the students how to successfully plan and execute an event. The course focuses on the many aspects of event management, as well as the critical "rules of thumb" that must be applied and adhered to in planning and executing an event. With this in mind special attention is paid to risk management, as well as to the details of an event, which are so very critical, yet can be so easily overlooked.More
Essential Business Training for Administrative Professionals and Executive Assistants - Seminar
Target Audience:This course is designed for those participants wishing to improve their administrative skills and to enhance their personal career goals in Business Administration.Course Objective: At the end of the course participants will be able to identify the skills required by an executive assistant. Participants will learn how to improve their skills in the required areas and how to deal with difficult situations and persons. Participants will learn the techniques required to meet the needs of their managers efficiently and effectively.More
Technical Report Writing Skills
This workshop is designed for individuals wishing to understand and learn how to write effective reports. It will also assist those individuals who currently write reports to improve their writing skills. Objective: There are several types of reports including memos, formal reports, technical reports, business reports etc. Your reports can influence many people and therefore the ability to write effective and concise reports is essential. On completion of this workshop, participants will have an understanding of: The different types of report writing, including business and technical reports The purpose of report writing Steps in writing a report Elements of...More
Mastering Public Speaking and Presentations using PowerPoint
This course is designed for executives, managers, sales people, trainers and those who want to acquire or improve presentation skills. Participants will review strategies to gain confidence and develop their skills to address an audience successfully. In addition, they will learn how to prepare structure and deliver great presentations. In particular this course will focus on how to present yourself for maximum impact, manage your state and engage your audience. The focus of this course is on presenting information; it will help participants overcome public speaking fears and give confidence to deliver polished presentations. The following objectives will be reviewed:...More
Leading Effectively- Five key Tools
Leadership is much more than just leading a team or supervising staff. It starts with leading self and extends to influencing and motivating others. Leadership is often hard to clearly define but one could easily recognize leadership when you see it and know when it's missing. Whilst there is a vast amount of literature on leadership, we need to look at what really works in the real world. This course will leave you with 5 key tools to lead more effectively. Benefits and Objectives Improve personal effectiveness and success rates Move to the next level Inspire, motivate and empower others...More
Supervisory Management - Workshop
The workshop teaches participants to enhance their personal development in the field of Supervisory Management. It provides a practical understanding of key roles and responsibilities and it helps participants to learn the important skills required to be a successful Supervisor/Manager. Learning Objectives To build awareness of the new expectations of a Supervisor/Manager To demonstrate the importance of developing good problem solving and decision making skills To introduce basic aspects of effective self leadership To demonstrate the benefits of working together as a Team To build awareness of the importance of the "softer" management skills More
Meeting & Event Management for Administrative Professionals
Planning a meeting or event is not an easy task, and like every experienced professional knows, success lies in the details. This course is geared towards Secretaries and Administrative Professionals, who have to organize and co-ordinate the activities and special events in the workplace. It delves into the fundamentals of Event Management so that planning and executing various projects becomes easier and more efficient. At the end of the programme, executives will be able to apply the principles of event planning and use best practices in the industry to host successful functions.More
